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Game Day Information for Football

Parking Information:

Reserved parking is available in the University Stadium parking lot (Lot 9) by purchasing a pass through the Golden Hawk website in advance of the season. There is no charge for campus parking on weekends, but please note that free weekend parking is not permitted in Lots 7 (in orange spaces), 12, 15, 18, 19A, 21, 30, 31, 35, 36 and 38 as well as any 'Reserved' parking sports at any time (please refer to the campus map by clicking herePlease note that no overnight weekend parking is permitted.

There is parking available on many of the city streets such as Bricker Ave. Please be advised that this is monitored by the City of Waterloo and there is a three-hour maximum. Please follow all posted signs.

Tickets:

All Golden Hawk football events are ticketed events. Regular season admission fees are available by clicking here. There are four box office windows available as of one hour (two for Homecoming) prior to kickoff. All four windows accept credit cards and cash while two accept Debit and the Laurier OneCard. Tickets are also available for purchase online at http://tickets.laurierathletics.com.

If you lose your ticket to the game, you can log on to your account through http://tickets.laurierathletics.com and reprint your ticket if you chose e-ticket as an option or visit the box office on game day.

Will Call is located at the University Stadium building entrance, either outside in a tent, or just inside at the front desk. 

Gate Entry:

There are two (three on Homecoming) main entrances at Golden Hawk Football games for the general public (East end closest to Albert Street, Main Gate just beside the box office and the West Gate near the scoreboard. A valid ticket must be scanned for each admission and can be brought to either of the gates. Please make sure if you choose to leave the facility that your ticket is scanned out or you will be denied re-entry. Noentry or -reentry is permitted after the start of the fourth quarter.

Media, Scouts, Administration and VIPs may enter through the University Stadium building entrance (just to the east of the box office windows).

Safety:

There are emergency poles located in numerous areas throughout the Wilfrid Laurier Campus. The telephones installed on these poles provide direct contact with the Special Constable Service office. Special Constables can always be contacted by dialing 519-885-3333.

On game day, University Stadium offers Guest Assist, a text-messaging system to assist customers with information and reporting incidents. Simply text HAWKS to 78247 and then your message and a stadium staff member will be alerted and dispatch the appropriate people. This service can be used for general inquiries as well as requests for assistance (medical, security, etc.).

There are many marked security and event staff available throughout game day. If you have a concern or a question, please do not hesitate to contact one of them.

Every game has licensed Paramedics on site. If you are in need of assistance, please contact the closest security staff member or text HAWKS to 78247

Prohibited Items:

For the safety and security of our fans, the following items are not permitted inside University Stadium:
-          Outside food & beverage of any kind
-          Metal or glass containers of any kind
-          Backpacks and large bags (subject to search)
-          Aerosol cans (hairspray, silly string, etc.)
-          Bikes, inlines skates, skateboards, scooters, shoes with wheels
-          Unapproved pamphlets, handouts, advertisements, etc.
-          Flares, smoke bombs, sparklers or fireworks of any kind
-          Pets, with the exception of service animals
-          Weapons of any kind
-          Illegal drugs and any other illegal substances

University Stadium and Wilfrid Laurier University is a smoke-free campus. No smoking is allowed within the facility. Fans must have their ticket scanned at the gate to exit to smoke and be allowed re-entry.

Fans found in possession of the above-mentioned items will be asked to remove the item from the facility or dispose of it. Fans that refuse to comply may be ejected from the facility and may be subject to arrest. Management reserves the right to handle each occurrence on a case-by-case basis. All bags, jackets and guests are subject to search upon entering the facility.

General Hints & Tips:

  • There is no bank machine on site at the facility. The closest terminals are on-campus in the Fred Nichols Campus Centre or nearby to the intersection of King & University.

  • There is a payphone outside of the facility at the main entrance to the building and several on the main campus.

  • All lost and found items will be turned into the Box Office/Main Concession (located directly under the grandstand) during the event or at the conclusion. All lost and found inquiries during the event should be forward to the main concession or by sending a text message to 78247 with HAWKS and the Message. Items left after the game will be turned over to Special Constable Service and can be picked up by contacting them at 519-885-3333.

  • Golden Hawk Merchandise is available at the Hawk Shop Outlet located under the grandstand near the main gate to the stadium. Show your pride and wear authentic purple and gold to our events.

  • There are multiple concessions open throughout the game including BBQs located in both the east and west end-zones and the main concession in the centre area under the stands. Alcohol sales are restricted to the fenced areas as outlined on game day. Sales and service in these areas will discontinue as of the conclusion of the third quarter of the game. Please drink responsibly.

  • The main washrooms are located under the grandstand towards the east side of the facility (closer to Albert St.). Additional Porta-potties are available in the licensed area in the west end zone and scattered throughout the facility for Homecoming.


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